Settings
In settings, managers can tailor the platform according to organizational needs, including:
Modifying the organization's name.
Managing specific features, enabling or disabling of specific functionalities – currently, this includes the option to control SMS surveys.
Fine-tuning the system's behavior by adjusting escalation and follow-up thresholds. This customization ensures that the platform aligns precisely with your organization's protocols and response strategies.
Additionally, managers can create a virtual contact card for each employee so that every time a new survey message is sent, employees perceive it as coming from a recognizable contact rather than an unidentified number. This not only enhances the user experience but also fosters a sense of familiarity and trust in communication.
In settings, managers can tailor the platform according to organizational needs, including:
Modifying the organization's name.
Managing specific features, enabling or disabling of specific functionalities – currently, this includes the option to control SMS surveys.
Fine-tuning the system's behavior by adjusting escalation and follow-up thresholds. This customization ensures that the platform aligns precisely with your organization's protocols and response strategies.
Additionally, managers can create a virtual contact card for each employee so that every time a new survey message is sent, employees perceive it as coming from a recognizable contact rather than an unidentified number. This not only enhances the user experience but also fosters a sense of familiarity and trust in communication.
In settings, managers can tailor the platform according to organizational needs, including:
Modifying the organization's name.
Managing specific features, enabling or disabling of specific functionalities – currently, this includes the option to control SMS surveys.
Fine-tuning the system's behavior by adjusting escalation and follow-up thresholds. This customization ensures that the platform aligns precisely with your organization's protocols and response strategies.
Additionally, managers can create a virtual contact card for each employee so that every time a new survey message is sent, employees perceive it as coming from a recognizable contact rather than an unidentified number. This not only enhances the user experience but also fosters a sense of familiarity and trust in communication.
In settings, managers can tailor the platform according to organizational needs, including:
Modifying the organization's name.
Managing specific features, enabling or disabling of specific functionalities – currently, this includes the option to control SMS surveys.
Fine-tuning the system's behavior by adjusting escalation and follow-up thresholds. This customization ensures that the platform aligns precisely with your organization's protocols and response strategies.
Additionally, managers can create a virtual contact card for each employee so that every time a new survey message is sent, employees perceive it as coming from a recognizable contact rather than an unidentified number. This not only enhances the user experience but also fosters a sense of familiarity and trust in communication.